Case studies

Throughout the project, we have collected a number of case studies demonstrated examples of good practice in a variety of areas. Many thanks to those who have kindly contributed a case study.

QR codes at Senate House Library: a case study – submitted by Andrew Preater
This case study gives an overview of using QR codes in the catalogue to help users within the library. The aim was to help users move from using the desktop catalogue (e.g. at an OPAC) to their mobile. They utilised QR codes to enable this, which they also embedded with tracking information to monitor usage. The case study includes a rationale for the development, information about the implementation (including code), usage, and future developments.

University of Glasgow Library mobile strategy: a case study – submitted by Kay Munro and Rosemary Stenson
University of Glasgow noticed from their Google Analytics statistics that mobile traffic to their website and search services was increasing, and responded by developing a flexible yet robust mobile strategy. The case study discusses the reasons behind developing the strategy, the approach to put it together, how it works in practice and their future plans.

Special Collections using Augmented Reality to Enhance Learning and Teaching: a case study – submitted by the SCARLET project
The SCARLET project is a JISC-funded project which aims to enhance learning and teaching by developing additional content to support special collections and enabling access to this content by augmented reality. It uses YouTube videos and other information to explain the special collections to users. The case study includes information about the processes, technical options, measures of success, tangible outputs and future plans.

LibraryAnywhere at Keele University: a case study – submitted by Ian Haydock
Keele University noticed that their users were accessing the library catalogue via their mobile devices and were unable to use them effectively as the catalogue was designed for a larger screen. They decided to invest in a mobile-friendly catalogue and chose the option of LibraryAnywhere from LibraryThing. The case study discusses the requirement, selection, implementation and lessons learned.

Cambridge Judge Business School mobile app – submitted by Meg Westbury
As with many academic institutions, Judge Business School (University of Cambridge) were keen to understand what sort of functionality their users wanted from a mobile. They ran focus groups and a survey and found that library resources were one of the areas of priority for students. The case study includes background to the project, the focus groups and survey (and their results), and future plans.

Using SMS to reach students at Birmingham City University Library – submitted by Chris Langham
Birmingham City University have been using SMS notifications for overdue items, reserved items to be collected, and inter library loans to be collected. The case study includes information about the system, the impact it has had, and feedback from users.

Mobile Leeds Met Library – developing and promoting our mobile provision – submitted by Debbie Morris
In a similar way to Judge Business School, Leeds Metropolitan University library were interested to know what their users wanted via mobile and ran a survey to find out what devices they owned and what they would like to be able to access via mobile. The case study highlights the key findings from their survey and their plans for the future – including some quick wins and some longer term plans.

Copac Mobile case study – submitted by Janine Rigby
Mimas have been involved with a number of projects for mobile devices and have conducted focus groups about mobile use. They noticed an increase in mobile traffic to Copac, and decided they needed to develop mobile friendly version. The case study includes information on the technology, user feedback, future proofing and future plans.

If you’d like to submit a case study, please contact us.


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